Terms of Sale and Use for Market Research Reports

These Terms of Sale and Use for Market Research Reports (hereinafter referred to as the “Terms”) set forth the conditions applicable to the purchase and use of market research reports, data, charts, and other materials sold or provided by Navian Inc. (hereinafter referred to as the “Company”; collectively, the “Reports”).

A customer who places an order for a Report is deemed to have agreed to these Terms.

Article 1. Price

The price of each Report will be the amount stated on the Company’s website, quotation, order form, e-mail, or other information provided by the Company.

The Company may change the price of a Report before the relevant sales contract is concluded.

Prices may vary depending on the permitted scope of use, such as use within an office, department, or company, the number of users, company size, and other license conditions.

Unless otherwise stated on the Company’s website or in other information provided by the Company, the listed price is for a local license limited to use within a single office or department.

Article 2. Orders, Payment, and Formation of Contract

The order procedure and payment method will be as stated on the Company’s website, quotation, order form, invoice, e-mail, or other information provided by the Company.

Bank transfer fees are borne by the customer.

In the case of payment by bank transfer, the Company will generally issue an invoice when the Report is delivered. The customer must transfer the amount to the bank account designated by the Company by the payment deadline stated on the invoice.

For periodical publications or other products delivered in multiple installments, the Company will generally issue an invoice upon the first delivery. The customer must make payment in accordance with the method and deadline designated by the Company.

A sales contract between the Company and the customer is concluded when the Company accepts the customer’s order and dispatches or electronically delivers the relevant Report.

Where the Company considers it necessary to confirm order details, eligibility to purchase, intended use, payment method, or other matters, it may request additional information or documentation from the customer.

The Company may refuse an order or terminate a sales contract where there is a defect in the payment method, suspected fraudulent or unlawful use, a false declaration, or another reasonable ground indicating that continuation of the sales contract would be inappropriate.

Article 3. Exchanges, Returns, and Non-Conformity

Due to the nature of the Reports, exchanges, returns, and cancellations for the customer’s convenience are not accepted after physical dispatch or electronic delivery has been completed.

The preceding paragraph does not apply in any of the following circumstances:

The Company delivers a product different from that ordered.

The type, quality, or content of the product does not conform to the sales contract.

The product cannot be properly viewed or used for a reason attributable to the Company.

In any of the circumstances described above, the customer should generally contact the Company within 14 days after delivery.

The Company will respond through a reasonable method, such as replacement, correction, redelivery, price reduction, or refund. Where physical return of the product is required, the Company will bear the return shipping costs.

Article 4. Copyright and Other Intellectual Property Rights

Copyright and other intellectual property rights in text, charts, data, images, designs, and other content included in the Reports belong to the Company or to the lawful rights holders that have authorized the Company to use such content.

The customer may view and use a Report for business purposes only within the scope permitted by the purchased license.

Except as permitted by copyright law or other applicable laws, the customer may not reproduce, republish, distribute, publicly transmit, sell, rent, translate, adapt, modify, or provide all or any part of a Report to a third party without the Company’s prior written or e-mail consent.

Any quotation permitted under copyright law must satisfy the applicable legal requirements, including necessity, a clear principal-and-subordinate relationship, and clear distinction of the quoted material. The customer must identify Navian Inc., the title of the Report, the year of publication, and other appropriate source information.

Where a customer wishes to reproduce or use any part of a Report in an external publication, report, proposal, website, presentation, or other material beyond the scope of a legally permitted quotation, the customer must obtain the Company’s prior consent.

When granting consent under the preceding paragraph, the Company may establish conditions concerning the content, method of publication, manner of attribution, period of use, scope of use, fees, and other matters.

The customer has no authority to authorize any third party to reproduce, copy, or otherwise use a Report.

Where a dispute or damage involving a third party arises from the customer’s reproduction, quotation, editing, processing, or other use of a Report, the customer will be responsible for resolving the matter, except where the cause is the Company’s intentional misconduct or gross negligence.

Article 5. Prohibition of Assignment

The customer may not assign, transfer, cause the succession of, or create a security interest over its contractual position or any right or obligation under these Terms or a sales contract without the Company’s prior written consent.

Article 6. Eligible Purchasers and Restrictions on Use

Reports are sold principally to corporations and other organizations.

Reports may be sold to an individual only where the individual will use the Report for a sole proprietorship, occupation, professional activity, or other business purpose.

The Company does not accept orders for private, household, hobby, or other consumer use by an individual.

Where an order is placed in an individual’s name, the individual confirms that the Report is being purchased for business or professional purposes and not for private use.

Where the Company cannot confirm from the customer’s status, affiliation, intended use, or other circumstances that the purchase is for a business or professional purpose, it may refuse the order or request further confirmation of the intended use or other relevant matters.

The Company may refuse to sell a Report to a person or entity that it reasonably determines to be a competitor, to operate a competing business, to present a concern regarding the sale or use of the Report, or otherwise to be an inappropriate purchaser.

Sales to libraries, distributors, or other persons intending to provide or resell Reports to third parties will be made only within the scope and under the conditions separately approved by the Company.

The permitted scope of use differs according to the purchased license, including use within an office, department, company, or other defined unit.

The customer may store and view a Report on a shared network, internal server, or other information system only within the scope permitted by the purchased license.

Resale, rental, provision to third parties, sharing outside the licensed scope, and any other use exceeding the conditions of the purchased license are prohibited.

Article 7. Warranties and Limitation of Liability

The Company prepares its Reports on the basis of information and materials that it reasonably considers reliable. The Company does not, however, warrant the accuracy, completeness, timeliness, fitness for a particular purpose, or future results of any Report.

Reports are provided for informational purposes and do not directly recommend any investment, transaction, management, technical, legal, tax, or other decision or action.

The customer is responsible for reviewing the content of each Report and making decisions or taking action at its own responsibility, after obtaining professional or other third-party advice where necessary.

Where the Company breaches an obligation under these Terms or a sales contract and is liable for damage suffered by the customer, the Company’s total liability will not exceed the price of the Report that directly caused the damage.

The Company will not be liable for damage arising from circumstances not attributable to the Company, or for indirect, special, incidental, consequential, or lost-profit damages, or loss of data, even where the Company has been advised of the possibility of such damage.

The preceding two paragraphs do not apply where the damage was caused by the Company’s intentional misconduct or gross negligence.

This Article does not apply to the extent that its application is restricted or prohibited by applicable law.

Article 8. Governing Law and Jurisdiction

These Terms and each sales contract are governed by the laws of Japan.

The Tokyo District Court or the Tokyo Summary Court will have exclusive jurisdiction in the first instance over any dispute arising between the Company and the customer in connection with these Terms, a sales contract, or the purchase or use of a Report.

Article 9. Severability

If any provision or part of a provision of these Terms is held invalid, unlawful, or unenforceable under applicable law or by a court, the validity, legality, and enforceability of the remaining provisions and the remaining part of the relevant provision will not be affected.

Article 10. Amendment of These Terms

The Company may amend these Terms in either of the following circumstances:

The amendment is consistent with the general interests of customers.

The amendment is not contrary to the purpose of the contract and is reasonable in light of the necessity of the amendment, the appropriateness of the amended provisions, and other relevant circumstances.

Where the Company amends these Terms, it will announce the amended provisions and their effective date before the effective date by posting them on the Company’s website, by e-mail, or through another appropriate method.

Where the individual consent of a customer is required under applicable law, the Company will obtain such consent through an appropriate method.

Article 11. Language

The English version of these Terms is provided solely as a reference for the convenience of customers. In the event of any discrepancy or inconsistency between the Japanese and English versions, the Japanese version will prevail.

Established: December 7, 2015

Last revised: July 19, 2026